Shipping Policy
SHIPPING POLICY
UK CUSTOMERS:
UK orders are sent by Royal Mail First Class signed for. You will receive a tracking number with your dispatch notification. Orders over the value of £200 will be sent by UK Special Delivery.
INTERNATIONAL CUSTOMERS:
All overseas shipping is sent by Tracked International Airmail.
All customs forms will be accurately declared. All fees, VAT, and/or customs charges imposed on international deliveries are the responsibility of the buyer. Please check with your country's customs policies for information on customs fees.
PROCESSING TIMES: Please read individual product description regarding processing times. Many of our products are made to order and can take up to 3 weeks to make.
SHIPPING TIMES:
Shipping to Europe takes approximately 5-7 days. This may vary depending on your country's postal service.
Shipping to the US takes approximately 10-14 days. Please allow up to 5 weeks during the festive season.
For Australia, New Zealand, East Asia etc, please expect approximately 14-21 days. Please allow up to 7 weeks during the festive season.
All of our shipping packaging is recyclable.