Contact Us

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00447922157594

Personalised lockets and keepsake jewellery, hand made in Great Britain.

Shipping Policy

 

SHIPPING POLICY

UK CUSTOMERS:
UK orders are sent by Royal Mail First Class signed for. You will receive a tracking number with your dispatch notification. Orders over the value of £200 will be sent by UK Special Delivery.

INTERNATIONAL CUSTOMERS:
All overseas shipping is sent by Tracked International Airmail.

All customs forms will be accurately declared. All fees, VAT, and/or customs charges imposed on international deliveries are the responsibility of the buyer. Please check with your country's customs policies for information on customs fees.

PROCESSING TIMES: Please read individual product description regarding processing times. Many of our products are made to order and can take up to 3 weeks to make.

SHIPPING TIMES:
Shipping to Europe takes approximately 5-7 days. This may vary depending on your country's postal service.

Shipping to the US takes approximately 10-14 days. Please allow up to 5 weeks during the festive season.

For Australia, New Zealand, East Asia etc, please expect approximately 14-21 days. Please allow up to 7 weeks during the festive season.